Now consider the reasons why the geyser refuses to work, we will divide them into two types:
- Mechanical: wear of working elements (membrane torn, thermocouple, sensitive sensor burned out);
- Natural: clogged burner, igniter tube, radiator - which significantly reduces efficiency.
These are the consequences of the lack of annual maintenance, which the owner neglects, bringing the device to an inoperative state. If you need our services, call and order a master at home.
WE ARE THE OFFICIAL SERVICE SERVICE
Geyser is often installed in apartments and houses due to its cost-effectiveness, performance and efficiency. Despite this, there are a number of reasons why equipment fails. It is not recommended to restore the operation of the water heater on your own due to the explosive hazard of the gas. In this case, repairing the speakers by qualified craftsmen will help.
Our company will provide high-level maintenance and repair of geysers of various modifications. The store's assortment is represented by a huge list of original spare parts for instantaneous water heaters Baxi, Ariston, Radiant, Electrolux, etc. Column service operates around the clock.
Repair of geysers at home on the same day!
Keep in mind that this type of equipment is prohibited from being dismantled and taken to a service company, so repairs of geysers in Moscow are allowed to be carried out with a technician visiting the customer’s home.
Diagnostics
We diagnose gas flow columns remotely, so the cost of this service for you is
0 Rubles
Call
We will charge 500 rubles for the call if the repair is refused, but this service costs
0 Rubles
Repair
The cost of the technical work performed without the cost of the required spare parts varies.
From 900 rubles
Guarantee
Before leaving, our employees will issue a guarantee from our company for the work done for a period of time.
Up to 6 months
Thus, the engineer carries out routine repairs and preventative work directly at the installation site of the dispenser, where, after a diagnostic inspection, the type and nature of the malfunction is revealed, and subsequent repairs are carried out with the replacement of new spare parts.
- Cleaning and repairing a hydrogenerator - the column does not turn on (ignition does not click)
- Soldering the heat exchanger - water drips or pours from the upper fittings;
- Replacing the valve (servomotor) - does not turn on, the red LED is blinking.
- Cleaning the filter and heat exchanger - poor hot water pressure.
Types of instantaneous water heater malfunctions
A gas instantaneous water heater is a complex piece of equipment that, if operating rules are followed and properly maintained, will last a long time. As a rule, the installation fails due to lack of annual maintenance, poor quality of water and gas, improper installation, and wear of parts.
Speaker malfunctions include:
- equipment overheating;
- spontaneous shutdown of equipment;
- the occurrence of extraneous sounds;
- problems with ignition, etc.
Regular maintenance of the installation will reveal possible malfunctions in the operation of the equipment. Service activities are performed by service center employees in accordance with the manufacturer’s recommendations.
Doesn't light up, gas heater slams
The design of the boiler is quite simple. Natural gas and oxygen from the air in the room are supplied to the burner of the device. At the same time, when turned on, the gas mixture is ignited, the gas ignites and gives off heat to the water.
But even with such a simple mechanism of operation, a variety of breakdowns . The most common ones include the following:
- the device does not ignite, it clicks;
- does not turn on when the tap is opened;
- ignition is carried out, a flame appears in the burner, but after a short time the burner goes out spontaneously;
- the speaker slams during operation, makes a loud noise, and sometimes even vibrates;
- the device works, but the water does not heat up enough;
- water drips from the speaker while maintaining the integrity of the case;
- When turned on, there is a smell of gas.
The consumer can handle some problems himself. But it is important to distinguish what can be done with your own hands , and in which cases it is necessary to invite a specialist.
Most geyser breakdowns must be corrected by a specialist
Even if the owner of the apartment has carefully studied the instructions due to his profession and has a good understanding of how such a device works, he does not have the right to major repairs and replacement of elements.
What you can do/check yourself
Most often, problems arise when the gas water heater does not light up . Causes:
- Poor traction – this difficulty is not related to the column, but with chimney. The latter is a mechanical device and no special permission is required for its repair. Most often, draft is lost if an object is stuck in the chimney or it is clogged with soot. To check its operation, you need to open the window and light a match near the opening of the chimney pipe. If the flame deviates towards the exit, there is draft. If not, you need to call a chimney sweep, because you won’t be able to clean the pipe yourself.
Checking draft with an anemometer - If the device is equipped with automatic ignition, it is possible batteries have fallen into disrepair. Check the operation of the power key. If everything is in order with it, replace the batteries that have become unusable with new ones.
Battery compartment - The burner goes out when low water pressure is an element of system security. Compare the pressure of cold and hot water from the tap. If the cold flow is weak, the reason is in the water supply; if not, it is in the water heater. The reason may be clogging of filters, water pipes, or membrane deformation. The problem needs to be solved step by step. First, they call the utility company to find out how the water is supplied to the line. If within the limits of the standard, they try to clean it: replace the filter in the mixer, wash the filter device, clean the boiler of soot. If the fault remains, call a specialist to flush the pipes.
- When the gas water heater slams when you turn on the water, this is a sign of normal operation . In the short time it takes to ignite, the gas accumulates in a small volume. If there is no sound, this indicates there is no gas. First they call Gorgaz to find out if repairs are being carried out on the line. If not, come here for help.
The second most popular problem is the water heater turning off after a short period of operation or insufficient water heating .
- If the device works for some time, then goes out and turns on again only after 15–20 minutes, most likely the problem is in the heating sensor. It is overly sensitive or the unit is in a room that is too warm and stuffy. In the first case, a new sensor is installed, in the second, it is enough to ventilate the kitchen well.
- If the speaker is working well but suddenly turns off for no reason, it could be an insulation . The boiler can be repaired at the service department.
- If the water does not heat up well, the reason is that the device has insufficient power . You need to buy a new one or supply hot water to the kitchen and bathroom alternately.
It happens that a newly installed water heater does not produce hot water. One option is that the hoses were mixed up during installation . You need to switch the hoses after carefully reading the instructions for the device.
In what cases and where to contact
The specialist must have permission to work with gas equipment.
In certain situations, independent actions are excluded .
- If during piezo ignition you notice a strong smell of gas and does not disappear after the fire ignites, you should immediately turn off the device, turn off the supply of blue fuel and open the windows. A gas leak is extremely dangerous. You need to call emergency services.
- If there is no odor when igniting, but the burner does not light , this indicates a lack of gas. Contact your gas utility for advice.
- The column pops, clicks and whistles during operation for two opposing reasons - excess pressure in the gas pipeline and insufficient pressure . More often this is not due to pressure in the gas supply, but to a burner malfunction . It needs to be cleaned and configured. To do this, call the service center.
- The column may not heat well due to rupture or wear of the membrane . It does not retain cold water, and the latter mixes with hot water. As a result, the water coming out is warm or cool. Only a specialist can fix this damage.
- The column leaks most often due to loose hose connections or wear of the water part . In the first case, replace the rubber gaskets, choosing better ones. Damage to the heat exchanger can be so serious that it will be more profitable to buy a new device than to repair the old one.
Mikhail Viktorovich
Our construction guru
Ask a Question
It is necessary to invite a service employee or Gorgaz in all cases related to breakdowns and replacement of parts. During installation, the device is sealed, which serves as confirmation of the warranty. If you repair it yourself, the seal is damaged and then the warranty is considered invalid.
Maintenance intervals
For trouble-free operation of the water heater, the manufacturer recommends servicing geysers twice a year. Maintenance includes a visual inspection of equipment, replacement of consumables, elimination of minor failures, cleaning of the burner, checking gas pressure. Timely maintenance of the speakers will help avoid emergency situations and guarantee stable operation of the installation. When concluding an annual contract for regular service, equipment maintenance costs are reduced.
Column gas color
For methane or propane to ignite, it must be mixed with oxygen in a certain proportion. Depending on this, the color of the flame will change. By its shade you can understand whether the device is working normally or intermittently.
- Blue The color of the fire indicates that the mixing of gas from the gas pipeline and oxygen is in the correct proportion, the gas pressure is sufficient, and the burner is functioning normally.
- Yellow - indicates that not only gas is burned in the fire, but also particles of soot and soot. Dust adheres to the surface of the igniter and burner. It does not interfere with the passage of gas, but creates an obstacle for air. On the burner, gas and air are mixed in the wrong proportions. Often a yellow flame is observed in a new column in the first 3-4 months of operation, this is due to the fact that factory grease remains on the ignition group. It forms an oil film to which dust sticks.
- If the gas is burning orange flame, this means that the contamination of the injectors has reached critical levels. The burner needs to be cleaned urgently. The orange flame is often accompanied by smoking, and the flames may bounce off. But if this phenomenon is observed for the first time, you first need to check the position of the damper. If it jumps off or closes, the air supply is disrupted.
- Red color indicates danger. When methane burns, some carbon monoxide is always released. As long as its concentration is low, there is nothing to worry about. But if the flames acquire a red tint, this is evidence that the fuel is not being burned completely and that too much carbon monoxide is being produced. The speaker should be turned off immediately and the room ventilated.
You can only clean the burners yourself. All other work must be performed by a specialist.
Benefits of turning to professionals
Our service center offers diagnostics, preventive maintenance and repair of gas water heaters of any complexity. Vast experience allows us to accurately determine the malfunction and repair speakers with piezo ignition, manual or electric ignition. The price of services depends on the complexity of the work and the condition of the unit.
5 reasons to contact us:
- free consultation with a qualified specialist;
- We carry out urgent repair work;
- calling a technician to the site;
- affordable prices;
- warranty for service and repair work.
The gas water heater is broken, who should I call?
In case of any breakdown, you can call us, at Gazservice Jupiter, by phone: 922 02 40
Let us know about the problem and we will definitely help you:
- masters are certified;
- call and choose a convenient time for a specialist to arrive;
- Availability of spare parts allows all work to be completed on the same day;
- guarantees for all types of work with the provision of necessary documents;
- troubleshooting any problems;
- You can buy a new dispenser from us with delivery and installation if replacement is necessary;
- We solder the heat exchanger in case of existing leaks.
OUR PRICES
| Visit of the master | For free | |
| Diagnostics (examination) of a water heater | 1390 RUR | |
| Travel outside of Kaluga | 30 rub/km | |
| Flushing the heat exchanger | from 1900 rub. | |
| Replacing the water regulator | from 1750 rub. | |
| Replacing the electronic unit | from 990 RUR | |
| Gas valve lubrication | from 570 RUR | |
| Water heater service | from 3900 rub. |
If your water heater is broken, we are ready to offer urgent repair of a gas water heater in Moscow, St. Petersburg, Kaluga. To call a specialist, just call by phone or fill out a request on the website.
Contact our service center - we will competently determine the cause of the dispenser failure and restore the functionality of the water heating equipment!
