Malfunctions of heaters and preheaters. Error codes Webasto, Eberspacher, Planar

Installation requirements

The device can be placed anywhere in the car, the control panel is next to the driver

Installation of Planar is carried out strictly according to the instructions:

The heater is mounted both on the wall and on the floor. The position is strictly horizontal, tilting is prohibited.
The distance from the walls or partitions to the inlet is at least 5 cm.
The distance from the cabin walls from the outlet is at least 15 cm.
The heater is installed in a place where it can be repaired and dismantled.
The housing must not come into contact with the walls or floor of the cabin.
The fuel tank must not be mounted in the passenger compartment, trunk or engine compartment. It is secured so that in the event of a spill, diesel fuel does not end up on the wiring.
Combustion air is taken from outside, not from the passenger compartment or cargo compartment. The suction port of the pipe is placed against the air flow while driving.

OPERATING GUIDELINES

Control panel PU-27 operating manual643.94 Kb (Added 11/22/2019)
Installation instructions for heaters of the PLANAR model range6.94 Mb (Added 12/26/2018)
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RE modems (connection and operation)870.58 Kb (Added 12/10/2018)
Planar heaters (marked “S”) instruction manual581.15 Kb (Added 10/11/2017)
Planar control devices (marked S)613.21 KB (Added 10/19/2017)
Planar 2D-12/24 instruction manual2.31 MB (Added 10/23/2014)
Planar-4D instruction manual884.91 Kb (Added 04/27/2016)
Planar-4DM instruction manual 1.85 MB (Added 04/27/2016)
Planar-4DM2 instruction manual1.92 MB (Added 04/27/2016)
Planar 4DM2 instruction manual2.78 MB (Added 04/27/2016)
Planar-44D-12/24 instruction manual1.49 MB (Added 04/27/2016)
Planar 44D-12/24 instruction manual2.76 MB (Added 09/18/2014)
Planar 44-GP (RUS-ENG version) instruction manual 2.76 MB (Added 02/05/2016)
Planar-8DM instruction manual1.22 MB (Added 04/27/2016)
Planar 8DM-12/24 instruction manual2.82 MB (Added 04/27/2016)
Planar - 9D - 12/24 instruction manual1.33 MB (Added 04/18/2018)
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Binar-5-Compact instruction manual2.97 MB (Added 04/27/2016)
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BINAR 5S installation instructions1.25 MB (Added 04/18/2016)
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Binar-5B-5D-Compact-12-GP (RUS-ENG version) instruction manual3.37 MB (Added 02/02/2016)
Fuel pump harness BINAR 5S installation instructions 183.06 Kb (Added 04/18/2016)
Teplostar 14TS-10 (KAMAZ) operating manual 775.31 Kb (Added 05/19/2011)
14TS-10 MINI instruction manual2.6 MB (Added 03/22/2018)
Teplostar 14TS-10 (with MK) instruction manual3.31 Mb (Added 04/27/2016)
Teplostar 14TS-10-24/12-S (with MK) instruction manual2.1 Mb (Added 04/27/2016)
Teplostar 14TS-10 (BAW) operating manual574.75 Kb (Added 11/21/2011)
Teplostar 14TS-10 (MAZ) operating manual500.25 Kb (Added 06/03/2013)
Teplostar 14TS-10-M5 24V (MAZ) operating manual499.75 Kb (Added 06/03/2013)
Teplostar 14TS (URAL) operating manual 486.09 Kb (Added 06/03/2013)
Teplostar 11TS (KAMAZ) operating manual 798.91 Kb (Added 06/03/2013)
Teplostar 20TS instruction manual1.13 MB (Added 04/27/2016)
Teplostar 15 TSG-24 instruction manual871.55 Kb (Added 01/31/2019)
Teplostar 20TS-D 38 operating manual899.79 Kb (Added 04/27/2016)
Pre-heater 30SP-24 operating manual911.78 Kb (Added 10/16/2019)
APZh 30D-24 operating manual908.62 Kb (Added 10/23/2014)
Thermix-15D instruction manual345.79 Kb (Added 09.15.2011)
GSM Termo v.2 modem instruction manual590.58 Kb (Added 10/21/2015)
GSM Termo modem v.3 instruction manual581.76 Kb (Added 10/21/2015)
Modem CINTERION v6 instruction manual851.93 Kb (Added 12/08/2015)
Control panel PU-11 (additional option) instruction manual503.5 Kb (Added 04/03/2012)
Operating manual for modem SIMCOM846.45 Kb (Added 11/07/2017)
Operating manual Sputnik454.48 Kb (Added 01/15/2020)

The following are not covered by warranty:

force majeure circumstances: lightning strike, fire, flooding, inundation, unacceptable voltage fluctuations and road accidents;
non-compliance with the rules of operation, storage and transportation;
improper installation, repair or maintenance, if they were carried out by persons and organizations not authorized by the Manufacturer to carry out installation and warranty repairs;
failure of the heater due to contamination of the combustion chamber;
malfunction of the vehicle's electrical equipment;
repairing the product yourself or using non-original spare parts.

When installing not in a service center authorized by the Manufacturer or installing it yourself, to obtain a warranty, you must contact one of the service centers authorized by the Manufacturer to carry out installation and warranty repairs to confirm the correctness of the installation. In this case, a note is made on the warranty card. (The service center may charge a fee for this service.)

Equipment and characteristics

The heater package includes all components and parts of the device. The number and type of additional elements depends on the model. Mandatory include all fasteners - washers, bolts, clamps, corners with gaskets, plugs, screens, and also all connecting elements - power harness, fuel pump, exhaust pipe. The planar is equipped with its own fuel tank and control panel.

There are 4 types of device. The main characteristics are shown in the table.

Model	2D-12-S(24S)	4DM2-12-S (24 S)	44D-12-GP-S (24 S)	8M-12-S (24 S)
Rated voltage, V	12 (24)	12 (24)	12 (24)	12 (24)
Thermal power, kW (max and min)	0,8–2,0	1,0–3,0	1,0–4,0	2,0–6,0
Fuel consumption, l/hour (max and min)	0,1–0,24	0,12–0,37	0,12–0,51	0,42– 0,76
Power consumption, W (max and min)	10–29	9–38	10–58	8–85
Volume of heated air, cubic meters m/hour (max min)	34–75	70–120	70–120	70–175
Start and stop mode	Manual/remote	Manual	Manual/remote	Manual
Weight, kg	10	10	10	12

The air heater Planar 4DM2 24 differs from 12 only in the current requirements - 24 V, not 12 V.

Errors from the Planar control device (marked S)

Malfunctions that occur during heater operation are coded and automatically displayed on the control panel indicator.

Control panel PU-22

You can fix the following faults yourself, listed in the table below.

Code	Flashing	Malfunction	Recommendations for elimination
1	1	Heat exchanger overheating.	Check the inlet and outlet pipes of the heater for free entry and exit of heated air.
2	12	Overheating in the control unit area. Overheating by flame indicator.	Check the heater inlet and outlet pipes for free air inlet and outlet. Check the combustion air supply system and the exhaust pipe. Repeat the start to cool the heater.
12	9 (or code 15)	Shutdown, high voltage.	Check the battery, voltage regulator and electrical supply wiring. The voltage between pins 1 and 2 of the power connector should be no higher than 30 V (for a 12 V product – no higher than 16 V).
13	2	Startup attempts exhausted.	Check the fuel supply (inspect the fuel line). Check the combustion air supply system and the exhaust pipe.
15	9 (or code 12)	Shutdown, undervoltage.	Check the battery, voltage regulator and electrical supply wiring. The voltage between pins 1 and 2 of the power connector must be no lower than 20 V (for a 12 V product – no lower than 10 V).
16	10	Ventilation time exceeded.	Check the air intake and exhaust pipe. If clogged, it is necessary to remove foreign particles.
20	8	There is no connection between the control panel and the control unit.	Check connecting wires and connectors. The control panel does not receive data from the control unit.
30	8	There is no connection between the control panel and the control unit.	Check connecting wires and connectors. The control unit does not receive data from the control panel.
29	3	The permissible number of flame outages during operation has been exceeded.	Check the fuel supply (inspect the fuel line). Check the combustion air supply system and the exhaust pipe.
31*	14*	Overheating inside the heater in the area of the heated air outlet temperature sensor.	Check the heater inlet and outlet pipes for free air inlet and outlet.
33*	16*	The heater is blocked**.	To unlock the heater, you must contact a service center.
35*	13*	Flame failure in the combustion chamber due to voltage drop.	Check the battery and electrical wiring. (Voltage sag may occur due to prolonged use of the electric starter).
78	A flame failure was recorded during operation.	Check the tightness of the clamps on the fuel line, the tightness of the fuel line, and the tightness of the fitting on the fuel pump.

* - only for air heaters Planar 8DM-12/24-S

Malfunctions for which it is better to contact a specialized service center.

Code	Flashing	Description of the malfunction
5	5	Flame indicator malfunction.
6	6	Malfunction of the built-in temperature sensor on the control unit.
7*	17*	Open circuit of the housing temperature sensor.
9	4	Faulty glow plug.
10	11	Air blower malfunction. The revolutions are below par.
27	11	The motor does not rotate.
28	11	The motor rotates without control.
11*	18*	Faulty inlet air temperature sensor.
17	7	Fuel pump malfunction.
32*	15*	Malfunction of the heated air outlet temperature sensor.
34*	19*	The sensor design has been changed.
36*	20*	The flame indicator temperature is higher than normal.

* - only for air heaters Planar 8DM-12/24-S

Error codes

The self-diagnosis function, built into the control system of the autonomous heater "Planar" of various modifications, allows you to determine the area and cause of the malfunction. Information is provided to the driver in the form of error codes and flashing indicator lights on the remote control.

Decoding the most common error codes for Planar brand heaters.

Fault code	Number of indicator light blinks	Malfunction	Cause of malfunction
1	1	Heat exchanger overheating	The control sensor detected overheating and turned off the heater. The reason is that a temperature of over 250 °C was recorded in the area of the heat exchanger.
13	2	The number of possible launches has been exhausted	The reason is problems with fuel: it is missing, its brand does not match, insufficient supply due to clogging or leakage of the fuel line, problems with glow plugs, insufficient pressure of air entering the combustion chamber
2	12	Overheating in the area of the control unit or flame indicator sensor	The temperature in the location area exceeds 50 °C. Overheating of the control unit during operation or during the purge period before starting operation the control unit was not cooled.
4 and 6	6	Failure of the temperature sensor of the control unit	The temperature sensor has failed
5	5	Flame indicator fault	Short circuit or open circuit in the indicator power supply
8	3	Flame interruption	Leaking fuel line, broken flame indicator or fuel pump
9	4	Glow plug malfunction	Short circuit, open circuit, malfunction of the heater control unit
10	11	Insufficient air blower speed	Fan failure
12	9	Voltage over 30 V, emergency shutdown	Battery or regulator malfunction
15	9	Insufficient voltage, emergency shutdown	Malfunction of the battery or regulator, broken wiring
16	10	The combustion chamber ventilation interval has been exceeded	The flame indicator was not cooled down during purging; there was a problem in the heater control unit
17	7	Fuel pump malfunction	Open or short circuit in the electrical power supply circuit of the fuel pump
20	8	Lost connection between control unit and remote control	Broken electrical wiring, faulty remote control or control unit
27	11	The electric motor does not work	Electric motor wedge due to destruction of the bearing, rotor or foreign objects
28	11	The motor runs at constant speed	Malfunction of the control unit or board on the control unit
36	20	Flame sensor temperature exceeded	Control unit malfunction

Installation instructions for heaters of the PLANAR model range:

Dear clients and users of Advers products, we inform you that in December 2021 a new edition for the installation of air heaters of the Planar model range was released. You can read and download the new instructions in the “Service and Documentation” section. In order to avoid adverse consequences, Advers company kindly requests that you comply with all installation requirements set out in the manual as amended in December 2021. It is necessary to check the installation for compliance with the requirements of the above instructions, installed heaters, and the Planar model range before December 2021.

Features of the automation of Planar devices

The heater turns off automatically when the voltage drops.

When working with equipment, there are some nuances. During non-standard situations and accidents, the device may behave in one of the following ways:

if for any reason the device does not start the first time, the automation software will restart the equipment (the system will turn off after the second unsuccessful attempt is completed);
if after starting the device during its operation the combustion stops, then Planar 4d24 45 and any other model will turn off;
if overheating of the heat exchanger of the autonomous device is observed, the device will be turned off automatically (this can happen in cases where one or both heater openings are in the closed position);
The heater will turn off in cases where the voltage in the network drops below 20.5 V or rises above 30 V.

The last feature is not typical for all models. Thus, a Planar installation operating from a 12 V network will turn off when the power goes beyond the range of 10.5-16 V. It is important to know that an emergency shutdown is accompanied by light signals. The controller contains indicators with LEDs, which in an emergency situation will flash red or orange. Flashing occurs at regular intervals, indicating the type of problem. Interesting article: “Bathroom heater: wall-mounted, ceiling-mounted, floor-mounted.”

Instructions on how to make water heating with your own hands with a video will help you avoid the most common mistakes.
Read about how efficient heating a frame house with convectors is here.

Summary

Planar car heaters are a good choice for those who need to provide additional heating for the cabin or covered body of trucks or passenger cars. Please note that to achieve the required results, correct installation of the battery and timely maintenance of the device are extremely important. The price of heaters starts from 19.5 thousand rubles.

This section contains a complete list of error codes for “samarka autonomous cars” Planar Teplostar

A malfunction may occur during operation of the heater. The malfunction is determined by the number of blinks of the LED on the control panel or by the displayed code on the digital remote control. The number of LED blinks, the reasons that led to the failure, and methods for troubleshooting are indicated in the table.

How to determine if a stand-alone oven is faulty

1) Check the level and quality of the fuel.1) Visually assess damage to wires, hoses, presence of parts (pump, fuel tank), etc. 3) Calculate error codes for models without a display 4) Carry out repairs in accordance with the documentation

There may be other malfunctions that are not diagnosed by the control unit, for example: loss of tightness of the heat exchanger (burnout), or burnout of sealing gaskets, or a decrease in thermal performance as a result of carbon formation on the inner surface of the heat exchanger. The listed faults can be detected visually.

Select your model

2D-24(2Д-24) 2kW
4DM2-24(4DM) 3kW
44D-24(44D-12) 4kW
8DM-24(8DM) 7-8kW
Binar 5C
Binar 5S
14TS-10 (14TC, Mini) Kamaz MAZ

If you can’t figure it out at all, we can help with repairs.

Planar Error Codes

Number of LED flashes	Description of the error
1	Overheat
2	The heater does not start (two automatic start attempts have been exhausted)
3	Flame failure
4	Glow plug malfunction
5	Flame indicator fault
6	Malfunction of the temperature sensor in the control unit
7	Fuel pump malfunction
8	The heater does not start
9	Shutdown, overvoltage more than 30.8 V (15 V for 12 V heater) Shutdown, undervoltage less than 20 V (10.8 for 12 V heater)
10	Ventilation is insufficient to cool the heater combustion chamber
11	Blower motor malfunction

Specifications

Let's consider the popular model 4DM 12 24. This is also a Planar autonomous vehicle. Its price is 19,400 rubles. The device is a diesel autonomous heater. The device has the following technical characteristics.

Thus, the level of heat production is 3 kW in active mode, and 1 kW in low mode. Fuel consumption in active mode is 0.36 l/h. In low mode, the device consumes up to 0.12 l/h. Power consumption - up to 30 W. Injected air – 120 m3/h. The supply voltage is 12 and 24 V. All these characteristics were measured at rated supply voltages and a temperature of 20 degrees. There may be a slight measurement error.

Monitoring and control system

Using the control unit you can regulate the amount of heat

The Planar heater operates in several modes. Operational safety, adjustment and diagnostics of systems are ensured by sensors and a control unit.

Control block

The module is housed in a housing and connected to executive units with switching loops. Its functions are as follows:

turning the device on and off;
control and management of the fuel combustion process;
initial diagnostics in case of breakdowns during startup;
automatic ventilation after Planar stops;
emergency shutdown in case of breakdown of any component, flame extinction, power surges, heat exchanger overheating and other situations.

The control unit works together with the remote control.

Operating modes

The device simultaneously performs the function of interior ventilation

The autonomous air engine heater operates in 3 modes. However, use often depends on the model’s configuration:

In terms of power, it heats up the interior as quickly as possible. The heater, set to a certain power level - from 1 to 8, operates continuously until the device is turned off manually.
By temperature – the heater warms the air to the set temperature. The heater then turns off and automatically turns on again as soon as the air has cooled to the specified minimum. In automatic mode, the device operates until manual shutdown.
Ventilation – provides air exchange. Combined with temperature or power control. The temperature is maintained with high accuracy and does not fluctuate within the specified range.

Control panels

The remote control is installed on the dashboard or hung on a container in any place convenient for the driver. The device is connected to the device via a cable. The remote control is convenient because it regulates the operation of the Planar and serves as a diagnostic tool.

The heaters are equipped with different types of remote control:

PU-10M – allows the Planar to operate in power and temperature modes; ventilation is not provided. Equipped with LED indicator.
PU-5 – allows Planar to operate in all modes. The potentiometer flywheel is equipped with a conditional graduation, so that the temperature can be set more accurately. An indicator indicates operation and malfunctions.
PU-22 - functional buttons allow you to select a mode, a temperature sensor, the readings of which will be considered control, change the power and temperature indicators. Information about the Planar’s operation and breakdowns is reflected on the LED screen.

By the number, color and behavior of LEDs, you can determine the cause of the problem and quickly eliminate it.

Planar 4D-12/24, Planar 8D-12/24

Code	Flashing	Malfunction	Recommendations for elimination
01	1	Heat exchanger overheating.	Check the inlet and outlet pipes of the heater for free entry and exit of heated air. Check the overheating sensor on the heat exchanger and replace if necessary.
13	2	Startup attempts exhausted.	If the permissible number of starting attempts has been used, check the quantity and supply of fuel. Check the combustion air supply system and the exhaust pipe.
08	3	Flame interruption.	Check the quantity and supply of fuel. Check the combustion air supply system and the exhaust pipe. If the heater starts, check the flame indicator and replace if necessary.
09	4	Faulty glow plug.	Check the glow plug and replace if necessary.
05	5	Flame indicator malfunction.	Check the flame indicator circuit for an open circuit; the resistance between the terminals should be no more than 1 ohm. If the indicator is faulty, it must be replaced.
6	Temperature sensor (on the control unit).	Replace the control unit.
17	7	Fuel pump malfunction.	Check the fuel pump electrical wires for short circuits and replace if necessary.
20	8	There is no connection between the control panel and the control unit.	Check connecting wires and connectors.
12	9	Shutdown, high voltage. Shutdown, undervoltage.	Check the battery, voltage regulator and electrical supply wiring. The voltage between pins 1 and 2 of the XP13 connector should be no higher than 30 V (15 V). Check the battery, voltage regulator and electrical supply wiring. The voltage between pins 1 and 2 of the XP13 connector must be at least 21.6 V (10.8 V).
16	10	Ventilation time exceeded.	During purging, the heater is not cooled sufficiently. Check the combustion air supply and exhaust pipe. Check the flame indicator and replace if necessary.
10	11	Air blower motor malfunction.	Check the electrical wiring of the air blower motor and replace the air blower if necessary.
12	Overheating inside the heater in the area of the control unit (temperature above 55°C)	During the 5-minute purge before starting, the control unit was not cooled sufficiently or the control unit overheated, which occurred during operation. It is necessary to check the inlet and outlet pipes of the heater for free air inlet and outlet and repeat the start to cool the heater.

Design and operating principle

The heater has a voltage regulator and a timer. Constant work in offline mode is possible. Ignition is started electronically only if all requirements are met and the components are in full working order, so there is no reason to worry about the safety of the design.

The main components of Planar:

power unit;
heating element;
pump for pumping fuel.

The operating principle of the autonomous unit is to supply air from outside to the heating compartment. This air is heated by the energy generated by the combustion of fuel. The warm air is then released into the interior of the car, van or bus.

The planar consists of 3 main elements

Advantages of using air heaters:

low cost;
low fuel consumption;
work is set according to temperature or power;
when the engine is turned off during long periods of inactivity of the machine, very little electricity is consumed;
does not make much noise;
due to the brushless motor, the service life is increased;
Design diagnostics are carried out automatically.

In this video you will learn how the heater works:

Planar 4DM-12/24, Planar 4DM2-12/24

Code	Flashing	Malfunction	Trouble-shooting
13	2	The heater does not start; two automatic startup attempts have been completed. There is no fuel in the tank. The fuel grade does not meet operating conditions at low temperatures. Insufficient fuel supply. The exhaust pipe or air intake is clogged. Insufficient heating of the spark plug, malfunction of the control unit. The impeller touches the volute in the air blower and, as a result, the air supply to the combustion chamber decreases. The Ø 2.8 mm hole in the spark plug fitting of the combustion chamber is clogged. The spark plug grid is clogged or not installed all the way in the combustion chamber.	Pour fuel into the tank. Replace fuel. Eliminate leaks in the fuel line. Check the fuel pump for performance and replace if necessary. Clean the air intake and gas exhaust pipe from possible blockages. Read also: How to increase draft in a chimney and get rid of backdraft Check the spark plug and replace if necessary. Check the voltage supplied by the control unit, replace the control unit if necessary. Replace the air blower after determining its malfunction. Clean the Ø 2.8 mm hole. Replace the mesh if necessary and install it according to the paragraph.
20	The heater does not start. There is no connection between the control panel and the control unit.	Check connecting wires and connectors. Remove oxidation from connector contacts. Check the control panel and replace if necessary.
01	1	Overheat. The overheating sensor gives a signal to turn off the heater. The heat exchanger temperature in the sensor area is more than 250ºС.	Check the heater inlet and outlet to ensure air flows freely through the heater. Check the integrity of the fan and its operation. Check the overheating sensor and replace if necessary. Check the heat exchanger (are all radiator halves attached to the heat exchanger body). Check and, if necessary, remove carbon deposits from the inside of the heat exchanger
08	3	Flame interruption. Leaking fuel line. Fuel pump malfunction. Flame indicator malfunction.	Check the tightness of the fuel lines, tighten the clamps on the fuel lines. Check the air intake and exhaust pipe. Check the quantity and supply of fuel from the fuel pump and replace it if necessary. If the heater starts, check the flame indicator and replace if necessary.
09	4	Faulty glow plug. Short circuit, break, control unit malfunction.	Check the glow plug and replace if necessary. Check the control unit and replace if necessary.
05	5	Flame indicator malfunction. Short circuit to the housing or a break in the electrical wiring of the indicator.	Check the flame indicator according to point, replace if necessary.
04	6	Malfunction of the temperature sensor in the control unit. The temperature sensor has failed (located in the control unit and cannot be replaced).	Replace the control unit.
17	7	Fuel pump malfunction. Short circuit or break in the fuel pump wiring.	Check the fuel pump wiring for short circuits and open circuits. Check the wires going to the overheating sensor for insulation integrity.
12	9	Shutdown, increased voltage more than 30 V (16 V for 12 V heater). The vehicle's voltage regulator is faulty. The battery is faulty.	Check the terminals on the battery and the electrical supply wiring. Check the battery, charge or replace if necessary. Check the operation of the vehicle voltage regulator, repair or replace if necessary.
15	9	Shutdown, undervoltage less than 20 V (10 for 12 V heater). The vehicle's voltage regulator is faulty. The battery is faulty.	Check the terminals on the battery and the electrical supply wiring. Check the battery, charge or replace if necessary. Check the operation of the vehicle voltage regulator, repair or replace if necessary.
10	11	The air blower motor does not reach the required speed. Increased friction in the bearings or the impeller hitting the volute in the air blower. Motor malfunction.	Check the electric motor and replace the air blower if necessary.
16	10	Ventilation is insufficient to cool the combustion chamber and heater coil. During purging, the flame indicator in the heater is not sufficiently cooled. The control unit is faulty. The flame indicator is faulty. The air blower is faulty.	Check the air intake and exhaust pipe and, if necessary, clean from dust and dirt. Check the heater inlet and outlet to ensure air flows freely through the heater. Check the flame indicator and replace if necessary. Check or replace the control unit. Check the operation of the air blower and replace if necessary.
27	11	The motor does not rotate. Jammed due to destruction of the bearing, magnetoplast (rotor) or ingress of foreign objects, etc.
28	11	The engine rotates on its own and cannot be controlled. Faulty motor control board or control unit.
02	12	Possible overheating according to the temperature sensor. The temperature of the sensor (control unit) is more than 55 degrees. During the 5-minute purge before starting, the control unit was not cooled sufficiently or the control unit overheated, which occurred during operation.	It is necessary to check the inlet and outlet pipes of the heater for free air inlet and outlet and repeat the start to cool the heater.

Features and benefits

The “Planar” autonomous vehicle is manufactured in Samara at the “Advers” enterprise. The company is engaged in the production and sale of various climate control equipment, which is in great demand in Russia. The main advantage of the company's products is affordable prices and high quality equipment.

outside temperature

All products that are manufactured have the necessary certificates that fully confirm safety and compliance with quality standards. The Planar autonomous vehicle consumes a small amount of fuel during operation, which ensures a long period of use. Installation can be done independently. This allows you to save significantly.

Error codes from the Teplostar timer remote control

Code	Malfunction	Trouble-shooting
01	Overheat.	Check the complete fluid circuit. Check the pump and replace if necessary. Check the temperature sensor and overheating sensor, replace if necessary.
02	Possible overheating detected. The temperature difference between the overheating sensor and the temperature sensor is too large.	Check the complete fluid circuit. Check the pump and replace if necessary. Check the temperature sensor and overheating sensor, replace if necessary.
03	Overheating sensor malfunction.	Check connecting wires. The output signal and voltage are linearly dependent on temperature (0°C corresponds to 2.73 V and with an increase in temperature by 1°C, the output signal increases by 10 mV, respectively). Check the overheating sensor and replace if necessary.
04	Temperature sensor malfunction.	Check connecting wires. The output signal and voltage are linearly dependent on temperature (0°C corresponds to 2.73 V and with an increase in temperature by 1°C, the output signal increases by 10 mV, respectively). Check the temperature sensor and replace if necessary.
05	Flame indicator broken.	Check connecting wires. Check the ohmic resistance between the flame indicator terminals. If there is a break, the ohmic resistance is more than 90 ohms. If broken, replace the flame indicator.
06	Flame indicator short circuit.	Check connecting wires. Check the ohmic resistance between the flame indicator terminals. During a short circuit, the ohmic resistance is less than 10 ohms. If there is a short circuit, replace the flame indicator.
07	Flame interruption in “SMALL” operating mode.	Check the air intake, gas exhaust pipe and fuel supply, eliminate faults, replace the fuel pump and flame indicator if necessary.
08	Flame interruption in “FULL” operating mode.	Check the air intake, gas exhaust pipe and fuel supply, eliminate faults, replace the fuel pump and flame indicator if necessary.
09	Faulty glow plug.	Check the glow plug and replace the glow plug if necessary.
10	Air blower motor malfunction.	Check the electrical wiring of the electric motor. Eliminate the malfunction and, if necessary, replace the air blower.
12	Shutdown, increased voltage more than 30.8 V.	This defect is possible when the heater is turned on while the car engine is running. The cause may be a faulty vehicle voltage regulator.
13	Startup attempts exhausted.	If the permissible number of starting attempts has been used, check the quantity and supply of fuel. Check the air intake and exhaust pipe. Check the spark plug.
14	Malfunction of the circulation pump (pump).	Check the electrical wires of the circulation pump for short circuits and breaks, check the pump and replace if necessary.
15	Shutdown, undervoltage less than 20 V.	Check the battery, vehicle voltage regulator and supply wiring.
16	Ventilation time exceeded.	The heater is not cooled sufficiently during purging. Check the air intake and exhaust pipe. Check the flame indicator and replace if necessary.
17	Fuel pump malfunction.	Check the fuel pump electrical wires for short circuits and breaks, check the fuel pump and replace if necessary.
18	Car fan relay malfunction.	Check the electrical wires of the relay, eliminate the short circuit, and replace the relay if necessary.
19	Flame interruption in “MEDIUM” mode.	Check the air intake, gas exhaust pipe and fuel supply, eliminate faults, replace the fuel pump and flame indicator if necessary.
20	There is no connection between the control unit and the timer.	Check the 5 A fuse. Check the circuits and contacts.
23	Voltage less than 21.6 V (Warning).	It is necessary to turn off the operating heater and charge the battery.
25	The heater is blocked from subsequent starts after three consecutive starts during which the heater did not start.	The blocking is removed by disconnecting the heater from the battery. Check the glow plug. Check the mesh and the hole in the combustion chamber for carbon formation. See also code 17.

Autonomy errors Planar 44D-12-GP-S / 44D-24-GP-S

Code	Malfunction	Reason for error
01	Exceeding the permissible heat exchanger temperature.	The temperature sensor sends a signal to turn off the autonomy. The heat exchanger in the area where the sensor is installed has reached a temperature of over 250ºС.
02	Possibility of overheating. Overheating near the control unit in the heater itself.	During purging, there is not enough cooling or the control unit overheats during operation.
04 (06)	Error in temperature sensor in control unit.	Failure of the temperature sensor (located in the control unit, replacement is not possible).
05	Flame indicator is broken.	A break in the electrical wiring or a short circuit to ground (housing) of the indicator.
08 (29)	The flame breaks out during operation.	Leaks in the fuel supply line, failure (wear) of the fuel pump or flame indicator. Contamination of the air supply or gas exhaust pipes.
09	Glow plug problems.	Broken or short circuited wiring, failure of the control unit.
10	The electric blower motor does not reach the required speed.	Electric motor failure. Lack of lubrication in the bearings or contact of the impeller with the volute in the supercharger.
12	Shutdown, voltage exceeds 16 V (above 30 V for 24 V device).	Failure of the battery or voltage regulator.
15	Shutdown, voltage below 10V (below 20V for 24V device).	Failure of the battery or voltage regulator.
13	The device does not start after two attempts.	There is no fuel in the tank.

The quality of the fuel does not meet the conditions of use in cold weather.

The air intake or exhaust pipe is dirty.

Poor heating of the glow plug, failure of the control unit.

The impeller is in contact with the volute in the air blower, due to which insufficient air is supplied.

Contamination of the hole in the combustion chamber (diameter - 2.8 mm). Contamination of the spark plug grid or incorrect installation in the fitting (not all the way).

Oxidation or corrosion of contacts in the block.

Leaks in the fuel supply line, failure (wear) of the fuel pump or flame indicator. Contamination of the air supply or gas exhaust pipes.

* The new error code is indicated in parentheses.

Pramotronik 3D-12/24, 4D-12/24

Flashing	Malfunction	Recommendations for elimination
1	The battery voltage is not normal.	Check the voltage at connector XP1. The voltage should be from 20 to 30 V. If the voltage is less than 20 V, charge the battery or replace it; if it is more than 30 V, check the voltage regulator.
2	Two startup attempts were used.	Check the presence of fuel in the fuel tank, disconnect the fuel line from the heater and check the fuel supply; if there is no fuel, check the operation of the fuel pump, replace if necessary. Check the air intake and exhaust pipes for blockages.
3	Flame interruption in the combustion chamber.	Check the amount of fuel supplied. Check the air intake and exhaust pipes for blockages. If the heater starts and stops, check the flame indicator and replace if necessary.
4	6 (six) startup attempts have been used, the block is blocked.	The blockage can be removed at a service center or by disconnecting the power harness. Causes of malfunction, see code No. 2.
5	Fuel pump malfunction.	Check the fuel pump harness for opens and short circuits without disconnecting it from the pump. The resistance between the terminals should be ~ 20 Ohms.
6	Malfunction of the overheating sensor (thermal switch) of the heat exchanger.	Check the overheat sensor circuit. When cold, the sensor circuit is short-circuited. If the heater turns off during operation, check the air inlet and outlet of the heater for foreign objects.
7	Motor circuit malfunction.	Check the motor circuit and replace the air blower if necessary.
8	Faulty glow plug.	Check the glow plug circuit. Resistance should be ~2 ohms Replace if necessary.
9	Lack of communication with the control panel.	Check the connector connecting the control panel to the control unit (with the heater).
10	Malfunction of the remote ambient temperature sensor circuit.	Check the connector connecting the remote control and the ambient temperature sensor, check the harness for a break. Check the presence of a remote temperature sensor and its connection to the control panel.

We hope this article helped you solve your heater problem. If not, contact a specialized service center.

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Error codes Planar-8DM-12-S / 8DM-24-S

Code	Description	Cause of malfunction
01 (1)	Exceeding the permissible heat exchanger temperature.	The temperature sensor sends a signal to turn off the device. The heat exchanger in the sensor installation area has reached a temperature of over 250ºС.
02 (12)	Possibility of overheating. Overheating near the control unit in the heater itself.	During purging, there is not enough cooling or the control unit overheats during operation.
04 (06, 6)	Error in temperature sensor in control unit.	Failure of the temperature sensor (located in the control unit, replacement is not possible).
05 (5)	Flame indicator is broken.	A break in the electrical wiring or a short circuit to ground (housing) of the indicator.
7 (17)	Break in the wiring of the overheating sensor.	Failure of the sensor itself. Oxidized contacts in the block.
08 (29, 3)	The flame breaks out during operation.	Leaks in the fuel supply line, failure (wear) of the fuel pump or flame indicator. Contamination of the air supply or gas exhaust pipes.
09 (4)	Glow plug problems.	Broken or short circuited wiring, failure of the control unit.
10 (11)	The electric blower motor does not reach the required speed.	Electric motor failure. Lack of lubrication in the bearings or contact of the impeller with the volute in the supercharger.
11 (18)	Damage to the heated air temperature sensor (supply)	Mechanical defect. Oxidized contacts in the block.
12 (9)	Shutdown, voltage exceeds 16 V (above 30 V for 24 V device).	Failure of the battery or voltage regulator.
15 (9)	Shutdown, voltage below 10V (below 20V for 24V device).	Failure of the battery or voltage regulator.
16 (10)	Ventilation is too long.	During purging, the heater temperature did not drop to the required value.
17 (7)	Fuel pump error.	Open or short circuit in the electrical circuit of the fuel pump.
13 (2)	The device does not start after two attempts.	There is no fuel in the tank.

DOCUMENTATION FOR AUXILIARY DEVICES

Adapter for heaters and heaters instructions 479.09 Kb (Added 01/18/2016)
RS232776.99 KB adapter diagram (Added 02/18/2011)
Description of the stand for auto centers1.59 MB (Added 01/18/2016)
Instructions for UPT-4285.62 Kb (Added 03/06/2017)
Instructions for the swap device507.28 Kb (Added 01/18/2016)
Instructions for Diagnostic Device 14TS-10, 14TS-20, 14TS-10MK, 11TS428.28 Kb (Added 01/18/2016)
Instructions for the USB Adapter for heaters and heaters916.46 Kb (Added 06/03/2013)
Instructions for Remote Timer for 14TS-10, 11TS (Not currently available) 318.93 Kb (Added 01/18/2016)

Advantages and disadvantages

The device can work autonomously when the car engine is turned off

The Planar heater helps out many drivers. Truckers, bus drivers, and travelers are forced to spend a lot of time in the car cabin. In the cold season, heating the interior due to engine operation is insufficient. Planar solves this problem.

Advantages of the device:

In an hour, the heater, depending on its power, heats from 34 to 120 cubic meters. m. air.
The planar is economical - with such high efficiency it consumes no more than 29–42 W. The same volume of heated air requires from 0.24 to 0.37 liters of diesel fuel per hour.
Planar is effective at very low temperatures outside – below -20 C.
The installation works without time restrictions. Automatically turns off when the specified temperature is reached and turns on when it drops. You can turn off the device manually.
The device is safe. If it rolls over, has a weak flame, the flame goes out, or there is an interruption in the air or fuel supply, the Planar turns off.
Noise level is low.
If you connect air exhaust pipes, warm air can be directed not only into the cabin, but also into the bus interior or into the cargo compartment if the cargo being transported requires a certain temperature regime.
The device operates autonomously from the car engine. This is a convenient option for spending the night in the car, as the Planar can heat the cabin all night long.

There are no disadvantages. Autonomous car heater Planar fully corresponds to its purpose.

Operating principle of the Planar installation

Planar units are used to heat the car.

The operation of the installation is based on heating the air, which is pumped through the heat exchange system of the heater. That is, heating is carried out by convection. The source of heat is the products of fuel combustion. Planar heaters take away the heat obtained by blowing the walls of the heat exchanger. Next, the air heated in the heat exchanger is supplied to the vehicle cabin. Useful to know: “Which heater to choose.”

Including the device, you can diagnose an autonomous system, which consists of the following elements:

flame indicator;
overheat sensor;
air supply motor;
ignition;
fuel pump and all wires.

When all components are working correctly, ignition starts. Software of any model, for example, Planar 4dm24 90, will provide preliminary purging of the chamber for combustion products. At the same time, the candles are heated to the desired temperature. After this, the injection of fuel and air into the combustion chamber begins. When the combustion process is continuous and stable, the incandescent elements are turned off. The device is controlled using a combustion indicator.

The user always has the opportunity to turn off the device manually. In this case, the fuel supply is completely stopped, and combustion products are removed from the chamber.

All processes of the device can be controlled using the control unit. The controller monitors the temperature of the Planara 4dm24 90 heat exchanger. If the temperature set by the program is exceeded in practice, the system will shut down, resulting in the combustion stopping.

Assembling air-gas heating with your own hands is not very difficult. During operation, air filters must be constantly changed.
About water heating of individual houses is written in this article.

Error codes from the control panel PU 11

Code	Malfunction	Trouble-shooting
01	Overheat.	Check the complete fluid circuit. Check the pump and replace if necessary. Check the temperature sensor and overheating sensor, replace if necessary. Check the quality of antifreeze, which should be used depending on the ambient temperature.
02	Possible overheating detected. The temperature difference between the overheating sensor and the temperature sensor is too large.	See description of fault code 01.
03	Faulty temperature sensor No. 1 on the sensor board.	Check connecting wires. The output signal and voltage are linearly dependent on temperature (0°C corresponds to 2.73 V and with an increase in temperature by 1°C, the output signal increases by 10 mV, respectively). Check the overheat sensor and replace the sensor board if necessary.
04	Malfunction of temperature sensor No. 2 on the sensor board.	See description of fault code 03.
05	Flame indicator malfunction.	Check connecting wires. Check the ohmic resistance between the indicator contacts, which should be no more than 10 Ohms. If there is a malfunction, replace the flame indicator.
06	Malfunction of the temperature sensor on the control unit.	Replace the heater control unit.
07	Flame interruption in “SMALL” operating mode.	Check the air intake, gas exhaust pipe and fuel supply, eliminate faults, replace the fuel pump and flame indicator if necessary.
08	Flame interruption in “FULL” operating mode.	See description of fault code 07.
09	Faulty glow plug.	Check the glow plug and replace the glow plug if necessary.
10	Air blower malfunction. The revolutions are below par.	Check the electrical wiring of the electric motor. Eliminate the malfunction and, if necessary, replace the air blower.
11	Overheat. The heating rate of temperature sensors is high.	Check the entire liquid circuit (an air lock may have formed in front of the pump and therefore the coolant is not pumped through the heater). Check the condition of the coolant for fluidity at sub-zero temperatures. Check the pump and replace if necessary.
12	Shutdown, increased voltage more than 16 V (30 V).	This defect is possible when the heater is turned on while the car engine is running. The cause may be a faulty vehicle voltage regulator.
13	Startup attempts exhausted.	If the permissible number of starting attempts has been used, check the quantity and supply of fuel. Check the air intake and exhaust pipe. Check the spark plug. Check the mesh and holes. Ø 1.5 mm in the combustion chamber fitting for carbon formation, if necessary, hole. Ø 1.5 mm clean, replace the mesh.
14	Malfunction of the circulation pump (pump).	Check the electrical wires of the circulation pump for short circuits and breaks, check the pump and replace if necessary.
15	Shutdown, undervoltage less than 10V (20V).	Check the voltage at the heater connector XS2. Check the battery, vehicle voltage regulator and supply wiring.
16	Ventilation time exceeded.	During purging, the flame sensor is not cooled sufficiently. Check the air intake and exhaust pipe. Check the flame indicator and replace if necessary.
17	Fuel pump malfunction.	Check the fuel pump electrical wires for short circuits and replace if necessary.
19	Flame interruption in the “MEDIUM” operating mode.	See description of fault code 07.
20	There is no connection between the control unit and the remote control.	Check fuses. Check circuits and contacts.
21	Interruption of the flame in the “WARMING” mode.	See description of fault code 07.
22	Fuel pump malfunction.	Check the electrical wires of the fuel pump for breaks, replace if necessary.
27	Air blower malfunction. The motor does not rotate.	Check electrical wiring, electric motor and control unit, replace if necessary.
28	Air blower malfunction. The motor rotates without control.	See description of DTC 27.

Fault codes Planar 2D-12-S / 2D-24-S

Code	Malfunction	Reason for error
01	Increased heat exchanger temperature.	The temperature sensor sends a signal to turn off the autonomy. The heat exchanger in the area where the sensor is installed has reached a temperature of over 250ºС.
02	Possibility of overheating based on temperature sensor. Its temperature exceeds 55°.	Before starting, during purging for 5 minutes there is not enough cooling or the control unit overheats during operation.
05	Sensor error.	A break in the electrical wiring or a short circuit to ground (housing).
06	Error in temperature sensor in control unit.	Failure of the temperature sensor (located in the control unit, replacement is not possible).
09	Glow plug problems.	Broken or short circuited wiring, failure of the control unit.
10	The electric blower motor does not reach the required speed.	Electric motor failure. Lack of lubrication in the bearings or contact of the impeller with the volute in the supercharger.
12	Shutdown, voltage exceeds 16 V (above 30 V for 24 V device).	Failure of the battery or voltage regulator.
15	Shutdown, voltage below 10V (below 20V for 24V device).	Failure of the battery or voltage regulator.
13	The device does not start after two attempts.	There is no fuel in the tank.

The quality of the fuel does not meet the conditions of use in cold weather.

The air intake or exhaust pipe is dirty.

Poor heating of the glow plug, failure of the control unit.

The impeller is in contact with the volute in the air blower, due to which insufficient air is supplied.

Contamination of the hole in the combustion chamber (diameter - 2.8 mm). Contamination of the spark plug grid or incorrect installation in the fitting (not all the way).

There is no connection between the control unit and the remote control. The remote control does not receive information from the unit.