At what temperature should heating be turned on in apartments?

Home/Heating rules/Start of the heating season

Every autumn, before the start of the heating season, residents of high-rise buildings experience discomfort because the apartments become cool. There are suspicions that utility companies are delaying the deadlines, wanting to save money. In reality, management companies cannot turn on the heating at their own discretion - there are regulations establishing the timing and procedure for this procedure. One more point: before starting the system, it needs to be tested and repaired - leaks and air locks often occur. It takes time to fix these problems so that there are no problems in winter.

Attention

The decision to turn on the heating is made by local governments, and not by the management company and TSN. The exact date has not been established; the law requires that you be guided by the weather. The heating season should begin if the average daily temperature remains below 8 degrees for 5 days. If the heat supply is delayed, residents have the right to complain to the organization servicing the house, demanding that the problem be solved and at the same time recalculated. If utility workers are inactive, you can contact the Housing Inspectorate, Rospotrebnadzor, or the district Administration.

Normative base

Relations in the field of heating residential buildings are regulated by several regulations:

Attention! If you have any questions, you can chat for free with a lawyer at the bottom of the screen or call Moscow; Saint Petersburg; Free call for all of Russia.

1. Basic Law – Federal Law No. 190 of June 27, 2010 “On Heat Supply”.
2. The general rules for heat supply to residential buildings are established in Art. Chapter 7 3 Federal Law No. 416 dated December 7, 2011
3. The procedure for providing utility heating services is enshrined in the Rules approved by Government Decree No. 354 of 05/06/2011.
4. SANPiN 2.1.2.1002-00 specifies permissible temperatures in apartments during the cold and warm seasons.

When do you turn on the heating?

Government Decree No. 354 sets out the conditions for the start of the heating season. There are 2 of them: first, the average daily temperature outside should drop below +8 degrees, second, this value should last 5 days. Thus, even if the temperature remains abnormally low for 4 days, but warming is promised on the fifth day, turning on the heating will most likely be postponed.
There are no specific dates in the law. However, in fact, the heating season begins in September-October, depending on the region of the country.

Useful tips

But the best way to heat your home is to use air conditioners.
A conventional device pumps 2.5-5 kW of thermal energy into an apartment from the street, while consuming about 1 kW of electricity. The most economical are the latest generation inverter air conditioners with rotary compressors. They generate 5 times more heat than they consume electricity. Read also: “What is the temperature schedule of the heating system and what does it depend on.” However, it cannot be said that the temperature at the beginning of the heating season is a priority factor. Still, the time of year plays a big role - even if it’s still warm in November, the heating will still be turned on.

Heating season schedule on video:

Heating turn-on progress

First of all, heating is supplied to social buildings - clinics, kindergartens, schools. Then residential buildings are connected. Heating is started gradually, the whole process is extended over 2 weeks. This is due to the inertia of the system: it is necessary to fill the pipes that supply heat to each house, and this is tons of water that requires pre-heating to a certain temperature.

Additional Information

If you suddenly turn on the heating throughout the city, the load will instantly and greatly increase. As a result, circulation will deteriorate. Unforeseen situations also often arise, despite the long-term preparation of the system. In one place a crack is found in the shut-off valve, in another - problems with the valve. In this regard, plumbers carry out a thorough check after start-up.

How to find out the exact start date of the heating season?

The resolution of the district or municipal administration on approval of the heating supply schedule is published online in the public domain. This document can be found on the municipality's website. The resolution is also published in the city newspaper - the official body of local government. Other media are not required to publish the full text, but they always report information about the timing of the heating season. Until the official document is made public, it will not be possible to find out the date of heat supply even by personally contacting the heat supply organization or management company.

Actions if you don’t turn on the heating and it’s already cold

Attention
If the heating season has already begun, the first thing you need to do is make sure that all the batteries in the apartment are working properly. If only your home is cold, but your neighbors upstairs and downstairs are warm, the problem may be an air lock. Plumbers will quickly fix it.

The temperature in the apartment is important. According to SanPin standards, in a living room there should be at least +18 degrees, in a corner room +20 degrees. If the temperature in your home is lower, you need to call the emergency dispatch service and leave a request to solve the heating problem. Within one or two days, the cause of the malfunction must be found and eliminated, as well as notifying you about it.

You also need to demand that a representative of the management company come and record the fact that the batteries are not working and the temperature is low. The drawn up act will become the basis for recalculating the cost of heating and will serve as evidence that, if necessary, can be attached to the complaint.

What to do if the heating season has begun and the radiators are cold?

It is not uncommon for batteries to remain cold after the heating season opens. If your neighbors' batteries are warm, then the problem is in a separate radiator. There may be air trapped in your pipes that has created a blockage that is preventing heat from flowing through. Here it will help to contact the organization servicing the house; it will send a specialist. He will check the functionality of the heating system in the apartment and bleed air if necessary.

The lack of heat in the battery can also be affected by accumulated plaque if the pipes are old. The heat output of such radiators is significantly reduced.

If the specialist does not find the reason, then you should again contact the housing and communal services with a request to measure the temperature in the apartment or room and, accordingly, reduce the payment for heat resources. Based on the results of measurements, a report must be drawn up, on the basis of which recalculation will be made.

It is believed that the comfortable temperature for different rooms in the apartment is different. So for a living room these indicators are 18-24 degrees, in the kitchen and bathroom - 18-26 degrees (read more about what the temperature in the apartment should be).

When can you complain about turning on the heating late?

Nothing can be done before the official start of the heating season. The management company launches the system in accordance with the deadlines established by local authorities and has no right to violate them. If the deadline for turning on the heating has already passed, but the house is still cold, you need to call your management company or heating supply organization and ask when the heating will be turned on. If you are not given a clear answer, you should file a complaint.

Step-by-step instructions for filing a complaint about late heating switching on

A complaint about turning on the heating late is written in free form; there is no standardized template. Typically the document is drawn up as follows:

1. In the upper right corner, the applicant indicates his personal data and the name of the organization to which the complaint is being filed. You must leave a telephone number where you can be contacted in order to resolve the issue peacefully.
2. Then the problem encountered is described in detail. You should list the measures that you managed to take before filing a claim - where you applied, who you talked to. Make a list of documents attached to the complaint, if any.
3. The next block lists the requirements. Write that you will go to court if measures are not taken.
4. At the bottom is today's date and signature.

Attention:
The complaint about the late switching on of the heating in the apartment must be made in two copies. One is handed over personally to an authorized employee of the management company, TSN or heat supply organization, if the contract is concluded with it directly. The second copy, with a receipt mark, is kept by the applicant. If a claim is refused, you can send it by registered mail or electronically on the organization’s website.

You can file a complaint for late heating switching on here.

The beginning of the heating season in Moscow

Heat supply in Moscow is carried out at a time when the average daily temperature for five days is no more than 8 degrees Celsius.

As a rule, such indicators are observed from October to April. Weather forecasts are taken into account. When the temperature is low, the heating in the apartments is turned on, even if it comes ahead of schedule.

Disconnecting the battery from the heat supply is carried out according to the same principle - for five days the average daily readings should remain at 8°C or more.

It should be taken into account that heat is supplied or turned off in stages, and not in one day.

Initially, batteries are switched on at social facilities such as schools, hospitals, kindergartens, then in residential buildings and enterprises.

Switching off occurs in the reverse order - the temperature decreases/increases gradually.

Considerations and possible consequences

The management company is obliged to consider the claim to turn on the heating of an apartment building within 10 days and take appropriate measures. Based on this act, it will be possible to request a recalculation of the heating payment for the entire period when there were problems with it. For each hour that the temperature does not meet the established standards, the heating fee is reduced by 0.15% of the monthly payment. Therefore, the management company is interested in quickly establishing heat supply to the house.

If the situation does not change, you should file a complaint with Rospotrebnadzor or the prosecutor's office. If departments fail to act, you can file a lawsuit with a demand to oblige the management company not only to recalculate heating fees, but also to compensate for moral damages. The court decision is executed in 95% of cases. If this does not help, the residents of the house should hold a general meeting and discuss the issue of changing the management company or organizing TSN. This will be possible if the majority of owners vote for such a decision.

How to determine the average daily temperature

There is a certain standard for taking measurements. You need to place the device:

If an inspection is carried out taking into account the requirements, and deviations from the norm by more than 3-4 degrees are found, the cost of housing and communal services is reduced by 0.15% per hour of non-compliance. A recalculation may be performed.

The nuances of taking measurements in the apartment before calling a specialist:

In order for measures to be taken - a recalculation is carried out or heating is supplied, you should request a specialist visit to your home.

He will take measurements again using special equipment, check the apartment for heat leaks, holes, breakages in pipes, and draw up a report.

In general, the procedure takes about 30 days. If results are not received within this time, you can contact a higher authority.

Nuances

Although the law requires that the timing of the heating season be determined by local authorities, there are still opportunities to deviate from this norm. If the communications are in order and checked for leaks and other faults, the management company can start supplying heat without waiting 5 days with an average daily temperature of less than +8 degrees. This is also allowed based on numerous requests from residents.

There are several other important nuances associated with the start of the heating season:

1. Supplying heating later than 5 days with an average daily temperature below +8 degrees is a direct violation of the legislation of the Russian Federation. For this, organizations that provide such a service face serious fines.
2. If apartment owners believe that the heating is turned on too late, they have the right to enter into an agreement with the heat supply organization. You can enter the exact dates of switching on and off. Then heating will be supplied at the specified time without taking into account the outside temperature. However, it is necessary to organize a meeting of residents and ensure that the majority of residents express their consent in writing. This can be difficult to do.
3. If the heating has already been turned on, but the house is still cold, you should not complain right away. The system is adjusted by increasing the pressure gradually. Therefore, it sometimes takes several days for the batteries to become hot.
4. It is forbidden to unauthorizedly weld pipes or install radiators with a large number of sections to make it warmer. This allows you to make the temperature of the house more comfortable, but may disrupt the operation of the heating system. Residents of other apartments will suffer - it will become cooler for them. Therefore, after some time, the relevant services will learn about such a violation. The owner will be fined and will still be required to return the old batteries.

Comments Showing 0 of 0

Main menu

Hello, friends! This article is about how to start up an internal heating system. Typically, this procedure is carried out after the issuance of an order, resolution or directive from the local administration on the beginning of the heating season. So, in what sequence does the water heating network start up?

It is better to start heating by a team of two or three people. The heating is started at the heating point (ITP) by opening the valve on the return pipeline.

Filling the system through the return line is done in order to prevent the destruction of radiators by high pressure in the supply. The valves should be opened smoothly, without sudden movements. At the same time, you need to look at the pressure gauge so that there is no too sharp drop in pressure. At the same time, you need to open the vents at the highest points of the heating system. After water appears in them and air comes out, the vents close.

Then the supply valve also smoothly opens. After circulation has been established, it is necessary to check the operation of the heating risers. Namely, the presence of water circulation. If there is no circulation, then we are venting air from the highest points of the internal heating system (on the upper floors of the building). From experience, I can say that problems with airing arise in single-pipe systems, where there are jumpers (closing sections) on the risers to the radiators. In this case, in the radiators of the upper floors, the air is “locked” due to these same jumpers, and you have to tinker to get him out of there.

But usually, if there are many buildings, the operation of the risers is not checked immediately, since there is no time, but is done only later, as complaints about the poor performance of the risers are received. If you have time and opportunity, it is better to immediately check the operation of the heating risers.

Then you need to check the readings of the pressure gauges at the heating point. The readings must correspond to the operating pressures, that is, the supply and return pressures provided by the heat supply organization.

At the end of the article, some tips about starting heating at low outside temperatures, that is, in other words, in winter.

To avoid defrosting, the heating system should be filled in groups of risers (5-6 risers), starting from those furthest from the heating unit.

The filling and start-up of the staircase risers should be carried out after the start-up of the main risers of the building's heating system.

Risers and radiators that are located in rooms communicating with outside air (vestibules, passages, etc.) must be turned off when starting heating, and heating through them should be started last, after all other heating risers have been connected .

I will be glad to receive comments on the article.